Welcome to TrendForce (hereinafter referred to as "this Website"), operated by TrendForce Corp. (hereinafter referred to as "TrendForce", "we", or "us"). We collect, process, and use your personal data in accordance with Taiwan's Personal Data Protection Act (hereinafter referred to as "PDPA") and this Privacy Policy. We are committed to respecting and protecting your privacy on this Website.
To protect your rights and integrate the data protection regulations across our general services and recruitment activities, we hereby issue this Privacy Policy (hereinafter referred to as "this Policy"). Please read the following carefully:
1. Scope of this Policy
- This Policy applies to the collection, processing, use, and international transmission of personal data involved when you use the websites, domains, services, and applications provided by TrendForce, as well as when you submit a resume through our official Careers page (/careers). However, if there are specific privacy policies or notices for particular networks or services, those specific policies will supersede or supplement this Policy.
- This Policy also applies to clients located in member states of the European Economic Area (EEA), including companies and residents subject to the General Data Protection Regulation (GDPR), and covers processing activities related to providing services in the EEA and any personal data concerning EEA residents.
- This Policy does not apply to companies not owned or controlled by TrendForce, nor does it apply to personnel not employed or managed by TrendForce.
- TrendForce reserves the right to amend or update this Policy at any time in response to changing circumstances or legal requirements. You should frequently check this page to understand your current rights and obligations. Your continued use of our services or participation in the recruitment process after any amendments constitutes your acceptance of the revised Policy.
2. Purposes of Data Collection
We collect, process, and use your personal data based on the nature of your interaction with us:
- For General Website and Service Users: Data is collected for marketing, consumer protection, customer/client management and services, other e-commerce services, account management, contractual or similar legal relations, surveys/statistics and research analysis, information and database management, and fulfilling statutory obligations.
- For Job Applicants (Recruitment): We collect, process, and use personal data to the extent necessary to receive and manage applications; review education, professional experience, and qualifications; screen and evaluate candidates; arrange interviews; communicate with applicants and notify them of recruitment outcomes; complete necessary pre-employment arrangements; maintain relevant recruitment records; comply with legal obligations; and address recruitment-related complaints or disputes. Applicant data will generally not be used for commercial marketing unrelated to the recruitment process. If we intend to retain identifiable applicant data for a talent pool covering future vacancies, or use it for another purpose, we will provide any additional notice and establish the lawful basis required by applicable law.
3. Categories of Personal Data Collected
- General Service Data: When you register an account, fill in your name, email, mobile number, etc., use products/services, browse webpages, or participate in promotional activities, we collect your personal data and transaction records. We also automatically receive and record data from your computer and browser, including IP addresses, cookie data, and browsing history.
- Recruitment Data:
- Application form information: full name, position applied for, email address, uploaded resume/CV and supporting documents, and any optional message you provide.
- Information contained in application documents: educational background, employment history, professional skills, certifications, work samples, and other qualifications relevant to the position.
- Recruitment records: application date, application reference number, application status, and relevant communications, interview notes, and selection records.
- Please do not include sensitive personal data or third-party personal data unrelated to the position in your application.
- Choice to Provide Data: You may freely choose whether to provide your personal data. However, for mandatory fields required to complete an online application or register for services, failure to provide such data may result in our inability to provide relevant services, receive or evaluate your application, or contact you concerning the selection process.
4. Retention Period, Locations, Recipients, and Methods of Use
- Retention Period:
- General Services: Data is retained during the operational period of this Website or within the retention period stipulated by law.
- Recruitment: Personal data will generally be retained, processed, and used during the relevant selection process and for one year after the recruitment process for that position has ended. Data may be retained for a longer period to the extent necessary to comply with legal obligations, address complaints or disputes, or protect lawful rights and interests. For applicants who are hired, personal data necessary for employment and personnel administration may be handled under applicable law and a separate employee personal data notice.
- Locations: Taiwan, global regions (for general services), and the actual data processing locations of service providers engaged to provide necessary information services. Any overseas processing or transfers will be handled in accordance with applicable law.
- Recipients: Authorized personnel of TrendForce, affiliates, and business partners. For recruitment, recipients include authorized Human Resources personnel, hiring managers, service providers engaged to support information systems or cloud storage, and competent authorities or courts legally entitled to request the data.
- Methods: Data may be reviewed, assessed, communicated, stored, and otherwise processed through automated or non-automated means, including recruitment management systems, email, application attachments, and appropriately access-controlled information storage systems.
5. Data Sharing and Disclosure
We will not share your personal data with any other parties or non-affiliated companies unless to provide products or services you requested, with your authorization, or under the following circumstances: (a) To comply with applicable laws, regulations, legal processes, or government enforcement orders, or to protect the rights, property, or safety of TrendForce, our users, or the public. (b) To respond to subpoenas, court orders, legal processes, or to establish, exercise, or defend against legal claims. (c) To investigate or prevent illegal activities, suspected fraud, potential threats to personal safety, or violations of our Terms of Service. (d) If TrendForce is acquired by or merged with another company, your personal data will be transferred to that company. In such an event, we will notify you before your data is transferred and becomes subject to a different privacy policy.
6. Your Personal Data Rights
Under Article 3 of Taiwan's PDPA, you may exercise the following rights in relation to your personal data held by us, subject to applicable law: (a) Inquire about or request access to your data (a necessary cost-based fee may be charged); (b) Request a copy; (c) Request supplementation or correction; (d) Request the cessation of collection, processing, or use; (e) Request deletion. Note: We may decline your request if permitted by law or statutory exceptions.
How to Exercise Your Rights:
- For general website privacy, GDPR-related rights (Right to Access, Rectification, Erasure, Restriction, Data Portability, Objection, etc.), please contact our dedicated service email: ServiceGDPR@trendforce.com. We will ask you to provide verifiable information to confirm your identity.
- To exercise rights specifically regarding recruitment data, please email: recruiting@trendforce.com. We may verify your identity to the extent reasonably necessary and will handle your request in accordance with applicable law.
7. Cookies
- This Website sets and accesses TrendForce cookies on your computer.
- We allow certain third-party companies that advertise on our web pages to set and access their cookies on your computer. These companies use their cookies subject to their own privacy policies. Advertisers or other companies do not have access to TrendForce's cookies.
- We use web beacons to access our cookies inside and outside our network and in connection with our products and services.
8. Information Security and Self-Protection
(a) Information Security: We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. This includes internal reviews of data collection, storage, processing practices, and physical security measures. However, data transmission over the Internet cannot be guaranteed to be 100% secure. You must be aware of and assume the risks of data transmission. In the event of any data breach concerning you, we will send a notification to your valid email address or contact you directly through other channels. (b) Self-Protection: Please safeguard your passwords and any personal data. After using services that require logging in, please remember to log out. If you share a computer with others or use a public computer, make sure to close the browser window to prevent others from accessing your information.
9. Governing Law and Jurisdiction
This Policy and Notice shall be governed by and construed in accordance with the laws of the Republic of China (Taiwan). For civil disputes arising out of this Policy, website use, or recruitment activities, the parties agree that the Taiwan Taipei District Court shall be the court of first instance to the extent an agreement on jurisdiction is permitted by law.
10. Final Provisions
The formulation, modification, updating, and final interpretation of this statement belong to TrendForce Corp. The above terms are effective upon publication. If you have any questions or suggestions, please feel free to contact us via our service email.
